Read Our Hotel FAQs

Let Us Help

Travel can be complicated, so Hotel Bijou is happy to answer your questions about reservations, transportation, amenities, location, and more. Read further for our most popular hotel FAQs. We can’t wait to welcome you to our San Francisco lodging.

Q: What time may I check-in at Hotel Bijou?

A: Check-in time is 3:00pm.

Q: What time may I check out of Hotel Bijou?

A: Check-out time is 12:00pm, noon.

Q: How far in advance should I make reservations?

A: For the best rates and availability, make reservations for your stay as early as possible.

Q: What if I need to change or cancel my reservations?

A: The hotel has a 24-hour cancellation and change policy.

Q: Is Hotel Bijou a pet-friendly hotel?

A: Yes, we accept pets weighing 25 pounds and under at no additional fee.

Q: How can I make group reservations?

A: To make group reservations, please call us at (415) 771-1200 and ask to speak to the general manager.

Q: Is Hotel Bijou a non-smoking hotel?

A: Yes.

Q: How may I pay for my stay at Hotel Bijou?

A: We accept most types of credit cards; however, we do not accept gift cards. For guests paying with cash, the hotel needs room and tax paid in full on the day of arrival, plus $250.00 to cover incidentals. The $250.00 will be recovered at check out time upon approval of management that all is in order in room.

Q: How do I get to Hotel Bijou?

A: The Hotel Bijou can be accessed by various methods from the airport. A taxi will cost on average $45.00. We recommend Lori’s shuttle, which will cost $17.00 per person. BART, located just one block away from the hotel, is $8.50. Exit at Powell station and walk one block to the hotel. For further directions, visit our Maps & Directions page.