Frequently Asked Questions

Check-in time is 3:00 p.m.

Checkout time is 11:00 am.

For the best rates and availability, make reservations for your stay as early as possible.

The hotel has a 48-hour cancellation and change policy.

Yes, we accept pets weighing 25 pounds and under. There is a $25.00 nonrefundable daily pet cleaning fee.

To make group reservations, please call us at (415) 771-1200 and ask to speak to the general manager.

Yes.

We accept most types of credit cards. However, we do not accept gift cards. For guests paying with cash, the hotel needs room and tax paid in full on the day of arrival, plus $300.00 to cover incidentals. The $300.00 will be recovered at checkout time upon approval of management that all is in order in the room.

The Hotel Bijou can be accessed by various methods from the airport. A taxi will cost on average of $55.00. We recommend  BART, located just one block away from the hotel, is $8.50. Exit at Powell station and walk one block to the hotel. For further directions, visit our Maps & Directions page.