Accessibility Statement

Hotel Bijou strives to maintain compliance with the World Wide Web’s Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA) on our website and:

  • We have built our website using standard-compliant HTML and CSS.
  • We have ensured that the website content is structured in a logical manner using informative headings and labels where relevant and are usable by customers who use assistive technology/screen readers.
  • We have provided consistent navigation across the website.
  • We have ensured that images have alternative texts and descriptive links.

 

In addition, we offer rooms with accessibility features, which may be booked through here. Our accessibility room features include ADA-compliant door viewers on the entryway doors, Queen size beds that can sleep two, a roll-in shower and two-line phones with voicemail. TDD machines are also available upon request.

The hotel has an ADA-accessible entrance and ADA-accessible ramps to the lobby, bar, lounge and restaurant. We have two ADA-compliant public restrooms. Guests using wheelchairs are able to roll in and roll out of the elevator and reach the elevator buttons on their own. If anyone requires assistance, please let the staff know.

Please be aware that WCAG 2.0 AA Guidelines are evolving and our efforts to comply with these guidelines are ongoing. If you would like to report any accessibility issues, please contact us at contact@hotelbijou.com. We will make all reasonable efforts in order to update the page(s) and ensure their accessibility.

 

Limitations and alternatives

Despite our best efforts to ensure accessibility of Hotel Bijou Website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for the Website:

  • List third-party integrations such as Tripadvisor, Instagram, TripTease, ChatBots, etc [NOTE: He doesn’t know if there is an integration with Tripadvisor so he isn’t sure if this would apply but wanted to double check since they do have that listed as one of their Social Media links]

 

Feedback & Contact

We welcome your feedback on the accessibility of Hotel Bijou Website. Please let us know if you encounter accessibility barriers. Additionally, if you need any assistance or have any questions about the accessibility features of the hotel or require help reserving an ADA accessible, please reach out to us with the contact information below.  

Phone: (415) 771-1200

E-mail: gm@hotelbijou.com

Hotel Address: 111 Mason Street, San Francisco, CA 94102-2794